Saturday, September 19, 2009

Change Reaction

How do you interpret the meaning of this title, Change Reaction? 

Change is always with us. Every moment creates the opportunity for change. I have always suggested that the best change is the one I create for myself. So true! This is when I get to decide what the change is in every detail. Makes is so much more doable!

Change comes at us from everywhere. When I make a small personal change it impacts others in ways I may not have considered. For example, when I decide to go to work a half hour earlier, I find myself bumping into my spouse's routine for getting ready as well. Now we are both trying to use the mirror at the same time. This can increase tension, make one of us late or cause one of us to forget something that is otherwise routine. 

Every change has an impact, a consequence. Today we are facing monumental changes from the world around us. We don't have a lot of say in these changes. We may not even understand most of the reasoning behind them. We have no (or very little) control as to how they will roll out and over us. This makes for feelings of fear on many, many levels. 

What, then, can we do? What can help us to deal with these changes and all the impacts coming our way? I see many possibilities.

First: Get educated and talk with others about what you know and don't know about the changes coming.  

My workplace change has to do with healthcare reform. We are beginning to learn a number of impacts. We will sustain some brutal budget cuts in the year ahead. The Medicare payment system will be overhauled and effective as of October 2010. There are many facts and factors revealed to us now. And there are many more that have not yet been settled. 

As we talk about the changes, we may at first react with fear or anxiousness. Then we begin to plan.  We look at how we can respond to the changes and continue to make our work effective and meaningful. We look at how we can survive as a business and begin to prepare staff and systems for those changes. With this activity comes a feeling of control. I feel more empowered to take action instead of being caught up in negative 'reaction'.

Second: Manage your self. When news comes about a change, watch your own reaction. 

Notice what thoughts come into your head. Do you tend to catastrophize? "Oh no, I'm going to lose my job and then my car and then my house." 

Do you get angry? Do you feel sad? The thoughts that come into your mind lead to feelings and emotions. Once you are in emotion, it is very difficult to think straight. 
Acknowledge your feelings and then put them aside so that you can 'hear' clearly and then 'think' clearly. 
Maintain a sound perspective that is not clouded by emotion and past experience. This will help you to make decisions that you will not regret later. This will help you weather the storm with less negative impact on body, mind and spirit.

Third: Pay Attention. Look at how others are reacting or responding. Acknowledge those who offer ideas and possibilities for taking advantage of opportunities or ways in which to save money/cut costs. Help those who are stuck in fear. Give them constructive tasks that will support managing the changes you must deal with. Acknowledge them for staying the course despite their feelings.

Fourth: Be a Change Agent. What are you solutions? Take part in discussions for managing change in a way that is productive and not negative. Look for ways to cut costs and increase revenue in the work place. Look for ways to have fun for free. Acknowledge others for their support and ingenuity. We know that when faced with challenges, most people enjoy coming out on top of them. Use that spirit to move forward in all that you do.

Change is coming. We might just as well be a part of it rather than a victim of it.


Tuesday, September 1, 2009

Oh that communication stuff...

Imagine a world in which every communication works just as you had planned. Wouldn't that be great? I imagine no misunderstandings, greater efficiencies, wonderful relationships all around. If only...

When I attempt to communicate with others I do so from my own understanding and perspective. We all do. I have good intentions. I try to meet people 'where they are at' if you will. We all have different preferences for how a message or idea ought to be communicated. Unfortunately, it isn't possible to please everyone and given that, all we can do is the best we can do. 

I try not to take another person's reaction personally and that can be difficult too. So, what is a girl to do?

1. plan what it is you want to communicate - what do you want to say, what are your expectations, be clear.
2. use the most personal method possible - by that I mean avoid email or texting unless absolutely necessary.
3. decide when is the best time to talk-need privacy? need time for Q&A? early in the day or late in the day?
4. check in with the other person to hear that they understand.
5. provide as much info as possible as early as possible-no one likes surprises.

I continue to try to be the best communicator possible and I know it is not easy. I must give others the benefit of the doubt that they are trying as well.

Welcome

It is a delight to share my blogsite with you. I would enjoy hearing your thoughts too. I finish every entry with a question. If you feel compelled to answer the question on the blog, please do. Or, simply use the question to continue your own private journey.

Make every day a GREAT day!

Linda